rather die than change

Around ten years ago I read an article on heart attack survivors that proved people would rather die than change – given simple lifestyle changes to make, that would literally save them from having another, this time fatal, attack, the majority of people were unwilling or unable to make the change. Changing (especially after a certain age) […]

Bedtime stories

One of the joys of reading bedtime stories is, through repetition, seeing the evolving ways the kids interact with stories. Tonight we read The tale of Jemima Puddle-Duck, a story about a good natured but simple duck who is (spoilers) unaware that her fox landlord is preparing to roast her for dinner.  The story is […]

Customer service

I had another reminder of the gap between my own understanding of what constitutes a simple user experience, and what a less-savvy computer user might deem simple. We still have a long way to go, but I’m continuing to learn.  When helping someone use a computer, as in many things, listening is more important than […]

the end of the Late Show with David Letterman

In the lead up to (David) Letterman’s final episode, there were a lot of best-ofs, tributes, excerpts from the show going up on YouTube and some widespread melancholia. I think I started down the rabbit warren watching a tribute song performed by Adam Sandler, and then went much broader, watching different videos and reading a […]

24 ways, 2014 edition

Each year, a team of experts from the web community put together an advent calendar of posts about the web. This year, it kicks off with an overview of what it takes to build a website. If you’ve been out of the web development game for a while (as I have), it’s a useful refresher to […]