Just finished reading Paul Barry’s Rich Kids: it’s a study of what went wrong with Australian telco One.Tel, and how nobody on their board seemed to know what was happening until it was too late. There seem to be a lot of similarities between Jodee Rich and Richard Branson in terms of business approach. The book was recommended to me by my Knowledge Management lecturer a semester or two ago as a study of “where knowledge management could have made a difference”, but it seems like the company had so few processes in place that Knowledge Management couldn’t have been implemented there.