[ ken burgin ] 50 things restaurant staffers should never do – yes, this list makes waitstaff seem more like servants, but if you’re trying to learn about what it means to offer good hospitality, it’s helpful to think through these things. There are lessons to learn here for running a cafe, and even for having guests in your home!
Thanks Dave – here’s a rather dyspeptic rejoinder from Steve the waiter at WaiterRant http://waiterrant.net/?p=1485