This article on Engagement, Entertainment, or Get The Task Done talks about the way that user-centred design has evolved from helping with task completion to trying to keep a user engaged with a site for as long as possible.
cafes, communication, and more
This article on Engagement, Entertainment, or Get The Task Done talks about the way that user-centred design has evolved from helping with task completion to trying to keep a user engaged with a site for as long as possible.