Why marketers have trouble with full-duplex social technology

[ Groundswell ] Why marketers have trouble with full-duplex social technology. Your company has a chance to turn its email list into a two-way communication. Except that most mass emails from companies are “do not reply”. “We want to talk to you,” they say. “But we don’t want to hear back from you. Unless you …

Randy Pausch’s last lecture, and other inspirational stories

What kind of lecture can make you foolishly stay up way too late? Randy Pausch’s last lecture. Over an hour and a quarter long, this video is well worth the effort. I was intrigued when the lecturer walked in to a standing ovation, and said “make me earn it”. He does. You’ll understand if you …

Does it matter whether Google Wave is “anti-web”?

Ray Ozzie – emerging technology Google Wave “is anti-Web”. Is Wave just too complicated to become popular? On reading the term “anti-web”, my gut feel is “perhaps the web has had its day”. Perhaps it is time for our understanding of “web” to move forward. Am I drinking the web 2.0 kool-aid? Perhaps a little. …